i2m has confirmed that clients, including i2m, are currently being affected by this outage/incident.

Investigating - PSA Cloud SlownessDegraded Performance Incident Status: Degraded Performance

Components: PSA

Locations: North America

July 22, 2026 9:20AM EDT July 22, 2026 1:20PM UTC

INVESTIGATING

We are currently investigating reports of performance issues on the NA Cloud with ConnectWise PSA. We will follow up with more information soon.